1-Where can I find the Pin Number?
The Pin Number can be found on the inside pages of the magazine you purchased.

2-Why is my Pin Number not working?
Please check if cap lock is on.The Pin Number never expires.

3-How can I get another Pin Number?
You will need to order a another magazine.Click the SHOP link below.

4-How do I download the video?
Step 1-Enter Pin Number in the box provided in this site.
Step 2-Click on the download link and thats it. Download or Stream.

5-Are the video formats for Mac, Iphone, Ipad, Smartphones?
Yes the videos are available for iphone,ipad.PC, Mac and Android

6-Is the movie different for each issue?
Yes each issue has a different movie.

7-How do I transfer the Iphone format from my PC or Mac to my Iphone?
Simply open itunes on your computer then drag the folder which contains the Iphone formatted video you downloaded and drop it in the middle of your ITunes screen,then close your ITunes screen.

Next hook your Iphone to your computer with a cable and your Iphone will automatically sync with your Itunes playlist.

If you have any feed back which can help improve our service please email us at sales@puf-e.com